We Develop Future Stars in Service Thinking
Empower your skills and navigate toward success
Shape the Future of Services
In today’s rapidly evolving world, mastering service thinking, management and leadership is crucial for staying ahead.
Clorient’s training courses are designed to equip you with the future-ready skills needed to innovate, lead, and create excellence, intelligent, and sustainable services and service organizations that make a difference.
Join us and be part of the transformation—enhance your expertise, drive change, and lead your organization into the future.
No matter your current expertise.
Start
Take your first steps to service thinking, management and leadership.
Advance
Improve your current service thinking, management and leadership skills to next level.
Master
Empower and improve your skills to rise to the top.
Clorient Training Catalogue
1
Service Thinking
Introduction to the Service Thinking
Unlock the potential of service thinking with our introduction course. Learn the core concepts and strategies to create value-driven services and build stronger service organizations.
2
Service Management
Introduction to the Service Management
Explore the fundamentals of service management with our introduction course. Understand key principles and best practices to efficiently manage and deliver successful services.
ITIL 4® Training Catalogue
We offer ITIL 4 ® courses that you can complete in a way that suits you the best, providing the perfect solution to enhance your service management skills and advance your career. The courses are available in both Finnish and English.
3
Service Leadership
Introduction to the Service Leadership
Dive into the essentials of service leadership with our introductory course. Learn how to design and deliver high-quality customer and employee experiences that drive loyalty and engagement. Discover key strategies to inspire your team, foster a service-oriented culture, and lead with vision and empathy, creating impactful, sustainable outcomes for your organization.
Choose the learning approach that suits you the best.
Public
We organize several public sessions annually, which you can register for on our website. These public sessions are primarily conducted online.
Organization-specified
We customize organization-specific training according to the client's needs. This personalized approach guarantees that the training is highly effective and directly applicable to the client's unique context.
Individual
You can obtain personalized training through us, where our experienced trainers help you develop your service thinking and service management skills. We also offer our customers the opportunity to study courses as e-learning, allowing for independent study in an online learning environment. Customers have the option to add training sessions to their e-learning courses, for instance, to review key concepts or to focus on specific areas.
Our trainings know no limits
Online
Live
Hybrid
Experiental
We Love Experiences
As Albert Einstein said, "The only source of knowledge is experience." We believe in this philosophy and incorporate it into our training programs to ensure practical and impactful learning.
We Want to Offer Only the Best for You
We train hundreds of future service thinking talents every year. Our goal is to provide our clients with meaningful and unique learning experiences. Our training programs have an NPS of 80, reflecting the high level of satisfaction among our participants, with a training customer NPS of 100.
Upcoming Public Courses
ITIL 4 Foundation Public (FI)
Enrollment open 1.1.2025
Online
Master the basics of the world's most renowned service management framework and take your service management skills to the next level.
The training is conducted online in Finnish.
FAQs
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Absolutely, we are here for you and we offer our customers organization-specific training. The training is designed according to the client's wishes, ensuring it meets their specific needs and goals. We adhere to the ISO 9001 quality standard for training services to ensure continuous quality and high customer satisfaction. This commitment guarantees that our training programs are consistently effective and meet the highest standards of excellence.
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We also offer our clients the opportunity to participate in publicly conducted training sessions. We publish training sessions bimonthly, which you can register for.
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The best way to start learning service thinking is to explore our introduction courses. We help our clients select the training programs that best match their skill levels and passion. In addition to training services, clients have the opportunity to acquire mentoring services from Clorient. This is an excellent way to develop and deepen their service thinking and find their own expert path.
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We recognize that there are many ways to learn. What works for one person may not work for another. Therefore, we offer our clients the flexible opportunity to complete training in a way that suits them best. The training can be customized per client, divided into multiple sessions, and the teaching methods and formats can be tailored according to the client's preferences.
Some of the training courses can also be completed as self-paced study in an e-learning environment. This can be combined with coaching, for instance, to review the core concepts of the training. Feel free to contact us, and we will design a training program that suits your needs.