Creative Service Thinking Consultancy
What We Do
Excellence
We help organizations create value-driven services and experiences, fostering a service culture that lays the foundation for sustainable success.
Intelligent
We provide service organizations and professionals with the knowledge and tools to thrive in the intelligent digital era.
Sustainable
We guide organizations in creating sustainable services and service organizations.
How We Do
We provide our clients the flexibility to select the most suitable service model or combination of approaches.
Consult
Consulting approach offers expert guidance in service thinking, management, and leadership. Whether you aim to enhance your entire service organization or focus on specific areas, our consulting services provide tailored expertise to meet your needs.
Advise
Our advisory approach offers tailored guidance to help you and your organization thrive. We provide flexible support for leaders, teams, and individuals, adapting to your needs—whether through ongoing advice or targeted assistance for specific challenges. This can include facilitation and mentoring as well.
Train
Our training programs build organizational skills in service thinking, management, and leadership. Offering a comprehensive overview of key areas, they provide a strong foundation for practical application.
Why Work with Us
1
Building bridges
We have experience working across various organizational functions, including IT and business, as well as connecting clients and suppliers. This experience covers every stage of the service lifecycle, from creation and delivery to maintenance and development. We believe that the best results are achieved by working together.
2
Fresh and creative
We combine our fresh creative ideas with industry best practices and methods to elevate your service organization to new heights. Creativity and courage help us find solutions that create new success stories.
3
Holistic mindset
In our work, we utilize a holistic approach to achieve the best possible outcome. The basis of this holistic thinking is a broad understanding of different industries, organizations, organizational functions, and people.
4
Service Expertise for Your Needs
Our unique approach combines expertise and creativity to meet your specific needs. We solve challenges and enrich your organization capabilities, bringing a new level of service mindset to your organization. Our approach is designed to ensure that the results and knowledge gained remain within your organization, empowering long-term success.
5
Trust and Integrity
We are known as a high-quality and reliable partner in the industry. Our experts are widely certified, and all of us are united by a passion for services. We prioritize empathy, human-centric approaches, and sustainability in all our projects, ensuring that we deliver solutions that truly resonate with our clients' needs. We donate 1 % of every completed assignment to charity. Read more about our sustainability concept.
What We Offer
Develop Service Thinking Future Stars
Create Successful Service Organization
Create Successful Services
Develop Future Stars in Service Thinking
We offer selected courses in service thinking, management, and leadership. Our training options include both online courses and customized programs for organizations, as well as e-learning modules for flexible, self-paced learning.
Create Successful Service Organization and Services
Clorient helps organizations build impactful, sustainable services and service organizations that meet today’s needs and prepare for tomorrow. We bring together service thinking and creativity to drive excellence, intelligence, and sustainability across all levels, bridging business and IT for cohesive growth.
Strategize
We help our clients develop service strategies that foster growth and adaptability in the digital era, with a focus on people, creativity, adaptable practices, and seamless technology integration.
Design
We design practical, value-driven services that make a difference. By combining creativity with service thinking, we enhance service experiences throughout the entire ecosystem.
Improve
We help organizations develop service thinking that enables the creation of successful, intelligent, and sustainable services and service organizations. We identify areas for development in people, creativity, practices, and technologies, providing support to strengthen these key elements.
Remix Your Needs and Design Your Own Dream Service Package
Develop Future Stars + Create Successful Service Organization + Create Successful Services
Imagine an organization striving to enhance its service management capabilities. By building foundational knowledge, they gain a clear view of their strengths and growth areas. This insight reveals a key opportunity: optimizing service maintenance to improve efficiency and reduce costs.
Together, we analyze workflows, identify areas for streamlining, and explore automation and AI integration for greater precision and responsiveness. This collaboration evolves into a strategic roadmap, equipping the organization with tools for lasting efficiency, adaptability, and resilience.
+ Is There Something More We Can Help With
If you need a service not listed or seek further support in building a successful service organization, let us know. We’re here to help you shape the future of your services and service organization.